Privacy Policy

1. INTRODUCTION

1. When you visit our website (the "Website"), use our mobile application (the "App"), and more generally, use any of our services (the "Services"), we appreciate that you are trusting us with your personal information.
2. We take your privacy very seriously. In this privacy notice, we explain what information we collect, how we use it, and what rights you have in relation to it.
3. This privacy notice applies to all information collected through our Services, as well as any related services, sales, marketing, or events.
4. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

2. INFORMATION WE COLLECT

2.1. Personal Information You Provide

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our Services, when you participate in activities on the Website, or otherwise when you contact us.

The personal information we collect may include names, phone numbers, email addresses, contact preferences, debit/credit card numbers, billing addresses, and other similar information.

2.2. Payment Data

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by secure payment processors such as PayPal and Stripe.

2.3. Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity but may include device and usage information, IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country and location, and information about how and when you use our Website.

This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

3. HOW WE USE YOUR INFORMATION

1. We use personal information collected via our Website for a variety of business purposes. We process your personal information based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
2. We use the information we collect or receive to facilitate account creation and authentication and otherwise manage user accounts.
3. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
4. We may use your information to send you marketing and promotional communications, if this is in accordance with your marketing preferences.
5. We may use your information to protect our Services and to ensure the security of our platforms.
6. We may use your information to enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract.
7. We may use your information to deliver and facilitate delivery of services to you.
8. We may use your information to respond to legal requests and prevent harm.

4. INFORMATION SHARING

1. We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
2. We may process or share your data that we hold based on the following legal basis.
3. Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
4. Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
5. Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
6. Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
7. Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

5. THIRD-PARTY INFORMATION SHARING

1. We only share and disclose your information with the following third parties. We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us via email at [email protected].
2. Advertising, Direct Marketing, and Lead Generation: Google Ads.
3. Communicate and Chat with Users: Website chat system, Gmail, and WhatsApp.
4. Content Optimization: Google Site Search and YouTube video embed.
5. Data Backup and Security: Website Hosting services.
6. Invoice and Billing: PayPal and Stripe.
7. Retargeting Platforms: Google Ads Remarketing and Google Analytics Remarketing.
8. Social Media Sharing and Advertising: Instagram advertising and Google+ social plugins.
9. Web and Mobile Analytics: Google Analytics, Google Tag Manager, and conversion tracking.
10. Website Performance Monitoring: Cloudflare.

6. COOKIES AND TRACKING TECHNOLOGIES

1. We may use cookies and similar tracking technologies to collect and store your information.
2. Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
3. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

7. DATA RETENTION

1. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.
2. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.
3. No purpose in this notice will require us to keep your personal information for longer than the time period specified in our internal data retention policies.

8. INFORMATION SECURITY

1. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
2. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
3. We will do our best to protect your personal information, but transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

9. YOUR PRIVACY RIGHTS

1. You may review, change, or terminate your account at any time.
2. If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you have the right to complain to your local data protection supervisory authority.
3. If you are a resident in Switzerland, the contact details for the data protection authorities are available from the Federal Data Protection and Information Commissioner.
4. If you have questions or comments about your privacy rights, you may email us at [email protected].

10. DO-NOT-TRACK FEATURES

1. Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
2. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
3. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

11. UPDATES TO THIS PRIVACY NOTICE

1. We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.
2. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
3. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

12. CONTACT INFORMATION

1. If you have questions or comments about this notice, you may email us at [email protected].
2. If you have any further questions or comments about us or our policies, please contact us at: UniWrite [email protected].